If the VIPs you're interested in include entry to an event, such as a sound check or meet & greet, that portion of your purchase will fulfilled on site when you check in for that event.
48-24 hours before the show, we will email all purchasers with VIP check-in information. The person added to the will-call list at the time of purchase will be the only person authorized to check in at that time with a photo ID. We will not change the will-call name after the order is placed.
Any physical items included with the VIPs will either be available for pick up at the event or shipped to you (if you are charged for shipping during the order process). If you see that there are items shipping it will only be physical/commemorative goods that ship; we won't ship anything necessary to receive entry to the event.