We send out an email before every pre sale, but here's a general summary of how they work.
To participate in a fan-club pre sale, you need to have an account on the fan-club site having the pre sale.
Some sites require a paid subscription. Details specific to every pre sale are listed in the "news" section of every fan-club site.
On the day of the pre sale, go to the "events" section of the fan-club site. There, you can pick what you want to buy and if the concert tickets/VIPs are being sold on our site, all you need to do is log onto the site with the email address used to register/purchase your membership to access the pre sale. If you are directed to a third-party however, you will most likely need a code to access the pre sale. That code will be available on your account dashboard approximately 10 minutes before the pre sale.
Please note that fan-club pre sales are not available for all tour dates. When they are available, we do not have information on pricing or locations to give out before the pre sale starts. Once the pre sale starts, all concert tickets/VIPs are purchasable on a first-come first-serve basis and are not guaranteed.