Can I exchange or return my VIPs? Allison August 13, 2019 03:31 Updated Follow No, all VIP purchases are all sales final. Please see our Ticketing & VIP Events Policy for more details. Related articles Can I change the will-call name on my VIP order? Upcoming VIP Event Check-In Details (Updated Daily) firstname.lastname@example.org How will I receive the VIPs if I order them? Why was a fee added to my VIP after I added it to my cart? Comments 0 comments Article is closed for comments.