Can I exchange or return my fan-club membership? Allison November 09, 2019 07:41 Updated Follow No, since fan-club memberships go into effect automatically at the time of purchase, they are non-refundable. Please see our Return Policy for more details. Related articles firstname.lastname@example.org How do I reset my password? If I buy a fan-club membership, when will it go into effect? How do I update my shipping address? Support Office Hours (Nov 11st to Nov 15th) Comments 0 comments Article is closed for comments.