Can I exchange or return my fan-club membership? Allison December 06, 2018 18:06 Updated Follow No, since fan-club memberships go into effect automatically at the time of purchase, they are non-refundable. Please see our Return Policy for more details. Related articles How do I reset my password? email@example.com How do I update my shipping address? If I buy a fan-club membership, when will it go into effect? Support Office Hours March 18th-March 22nd Comments 0 comments Article is closed for comments.