Can I exchange or return my fan-club membership? Allison November 09, 2019 07:41 Updated Follow No, since fan-club memberships go into effect automatically at the time of purchase, they are non-refundable. Please see our Return Policy for more details. Related articles firstname.lastname@example.org Support Office Hours (Jan 27th-Jan 31st) How do I reset my password? If I buy a fan-club membership, when will it go into effect? How do I update my shipping address? Comments 0 comments Article is closed for comments.