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Pre-Sale Basics, Account Help, Memberships & More
Placing an Order for a Fan-Club Membership
If I buy a fan-club membership, when will it go into effect?
How do I update my billing information?
How do I gift a fan-club membership?
Can I place an order for a fan-club membership over the phone?
Receiving Fan-Club Gifts
When will my fan-club membership ship?
How do I check my order status?
How do I update my shipping address?
Help with an Active Fan-Club Membership
Tips for a successful post
How to update your display name
How do I reset my password?
How do I participate in a fan-club pre sale?
How do I close my account?
Exchanging or Returning a Fan-Club Order
Can I exchange or return my fan-club membership?